dataprivacy@trendspoor.com

Subscription Agreement


1. Interpretation

1.1 Definitions

• Authorised Users: Employees of the Customer who are authorised to access and use the Subscription Services.

• Beneficiaries: Employees of the Customer who may receive content derived from the Subscription Services.

• Confidential Information: Includes Reports, Data, Software, analyses, and all materials provided as part of the Trends&Poor Subscription Services.

• Subscription Services: Includes access to economic reports, datasets, dashboards, and analytical tools made available on www.trendspoor.com.

• Reports and Data: Publications, forecasts, analyses, data visualisations, and any related intellectual property provided through the Subscription Services.

• Software: Any proprietary digital tools and models provided via the Trends&Poor platform.

• User Subscriptions: The subscriptions purchased by the Customer that permit access to the Subscription Services for Authorised Users.

1.2 Interpretation

• Headings are for convenience only and do not affect interpretation.

• References to writing include electronic communication (e.g., email).

• "Includes" or similar terms are not limiting.


2. User Subscriptions

2.1 Subject to full payment and compliance with this Agreement, Trends&Poor grants the Customer a non-exclusive, non-transferable, revocable right for Authorised Users to access the Subscription Services during the Subscription Term for internal business use only.

2.2 The Customer agrees:

• Not to exceed the number of Authorised Users specified in their subscription plan.

• Not to share login credentials among multiple users.

• To ensure all credentials are kept confidential.

• To allow Trends&Poor, upon reasonable notice, to audit usage.

• To pay any shortfalls found during such audits within 10 business days.

• To report any known or suspected unauthorised access.

2.3 Additional users may be added with a corresponding adjustment to the Subscription Fees.


3. Scope of Licence

3.1 Permitted Use

Authorised Users may:

• View, download, and print content for internal use.

• Create derivative content (e.g., charts, summaries) incorporating limited extracts (not exceeding 10%) for internal business purposes.

• Distribute such derivatives internally, provided Trends&Poor is appropriately cited (e.g., “Source: © Trends&Poor [YEAR]”).

3.2 Prohibited Use

The Customer shall not:

• Share, sublicense, or resell the content or access to the platform.

• Use the platform to build competing products or services.

• Upload malicious software or disrupt the system.

• Use any part of the Subscription Services in AI model training or input any part of it into generative AI tools.

• Reverse-engineer or tamper with any software or models provided.


4. Service Availability

Trends&Poor aims to make the platform available 24/7, excluding planned maintenance or events beyond its control.


5. Trends&Poor’s Obligations

• Services will be delivered with reasonable skill and care.

• No guarantee is given for uninterrupted, error-free access or accuracy of forecasts.

• Trends&Poor is not liable for internet connectivity issues or third-party data reliability.


6. Customer Obligations

The Customer shall:

• Provide necessary access information for onboarding and usage.

• Comply with applicable laws.

• Ensure Authorised Users adhere to the Agreement.

• Be responsible for safeguarding all login credentials.


7. Fees and Payment

7.1 Subscription Fees are payable in advance and non-refundable.

7.2 Late payment may result in:

• Suspension of access without liability.

• Interest charged at 4% above the Bank of England base rate.

7.3 Trends&Poor may increase Subscription Fees annually at a reasonable market rate.


8. Intellectual Property

• Trends&Poor retains ownership of all rights in the Subscription Services.

• The Customer is granted a limited licence as expressly stated and no further rights.


9. Confidentiality

• The Customer must keep all Confidential Information confidential during the Subscription Term and for 10 years thereafter.

• Disclosure is permitted only if legally required or for performance of this Agreement.


10. Liability

10.1 Services are provided “as is”. Trends&Poor does not guarantee data accuracy or fitness for a specific purpose.

10.2 Nothing in this Agreement limits liability for death, personal injury, or fraud.

10.3 Trends&Poor shall not be liable for indirect, special, or consequential damages. Total liability is limited to the amount paid in the 12 months preceding the claim.

11. Term and Termination

• Either party may terminate with immediate effect upon:

o Material breach that remains unremedied after 30 days.

o Non-payment within 30 days of due date.

Upon termination:

• All licences and access end immediately.

• All unpaid fees become due.

• Confidentiality obligations survive.


12. Miscellaneous

• Governing Law: This Agreement shall be governed by English law. The courts of England and Wales have exclusive jurisdiction.

• Force Majeure: Neither party is liable for events beyond reasonable control.

• Assignment: Customer may not assign this Agreement without Trends&Poor’s written consent.

• Amendments: Changes must be agreed in writing.